Last updated: 19/11/2025
Website: https://durhamdirectory.co.uk
Durham Directory is committed to providing a website that is accessible to as many users as possible, regardless of technology, ability or circumstance. We aim to meet or exceed recognised accessibility standards to ensure a positive experience for all visitors.
1. Our Commitment
We strive to ensure that:
- All pages are usable with screen readers and assistive technologies
- Content is structured with clear headings, labels and hierarchy
- Text is readable with sufficient colour contrast
- The site is navigable by keyboard
- Images include alternative text where appropriate
- Forms and interactive elements are labelled clearly
- Pages respond properly on mobile devices
We follow best practices recommended under WCAG 2.1 Level AA guidelines.
2. Measures We Have Taken
To support accessibility, we have implemented:
- Semantic HTML structure and consistent heading levels
- Keyboard-friendly navigation
- Alt text for images
- Clear link descriptions
- Responsive design for varying screen sizes
- Regular checks for contrast and readability
- Avoidance of flashing or distracting elements
We also aim to ensure new content is created with accessibility in mind.
3. Known Limitations
While we work to make the website fully accessible, certain areas may still present challenges, such as:
- User-generated content that may not follow accessibility best practices
- Third-party tools (maps, embeds, external widgets) that we cannot fully control
- Occasional missing alt text on older images, which we continue to improve
If you encounter an accessibility issue, please tell us — we aim to address it promptly.
4. Feedback and Contact Information
If you experience difficulty accessing any part of this website or wish to report an accessibility problem, please contact us:
Email: webmaster@durhamdirectory.co.uk
Please include details such as the page URL and the issue encountered, so we can respond effectively.
5. Ongoing Improvements
We are committed to continually improving accessibility.
This may include:
- Reviewing new features for compliance
- Adjusting site structure where needed
- Updating content for clarity and readability
- Working with external providers to improve compatibility
We welcome feedback from users to help us enhance accessibility further.